Client Charter

Our clients are extremely important to us, and we aim to protect and nurture our relationship with each one. Our Client Charter lets you know what you can expect when you work with Denny Ellison, in areas such as service and integrity:

  • We will value and respect your business, whatever its size
  • We will be trustworthy and open with you
  • We will protect your privacy and provide you with a discreet, reliable service, keeping your information in the strictest confidence
  • Our analysts and employees will operate with the utmost honesty and integrity, and will deal fairly with clients, the company, and each other at all times
  • We will clearly communicate our fees and charges to our clients upfront
  • We will be responsive to our clients’ requests in a timely fashion
  • Our research projects will fully meet the specifications of the client
  • Our research will always be delivered on time